本文介绍了让用户进行卡片分类的过程，以及事后分析和处理数据的软件，很有用的工具。
After you select (or recruit) a group of participants who closely resemble your user population, you should:
- Give each participant (or two participants working together) a set of index cards. Each card should include one topic from your Web site.
- Ask participants to group the cards in a way that makes sense to them. Many participants start by placing the first card on the table and then look at the second card to see whether it belongs in the same group or if it deserves its own category – and so on through the set of cards.
- After participants have grouped the cards, you can ask them to name or label each group.
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Using software for card sorting
The National Institute of Standards and Technology (NIST)’s card-sorting tool, WebCAT, may be downloaded and used for free.
For a list and description of commercially-available tools, visit the Society for Technical Communication’s card sorting overview.
For an article about card sorting with links to some tools visit, UsabilityNet’s card sorting summary.
